FAQ & Policies

Where is your store located?
Our store is located at 53 Bond Street in NoHo between Bowery and Lafayette Streets.

What are your store hours?
We are open 10AM-5PM Monday thru Friday. Please note that we are closed on Saturdays and Sundays. We are available Saturday and Sundays only for events.

Do you do weddings or events?
We provide floral design services for weddings and events, and other installations. To learn more, please email events@adorenyc.com or fill out our inquiry form.

Where do you deliver?
We deliver fresh arrangements in Manhattan up to 110th street and to select neighborhoods in Brooklyn. For Brooklyn deliveries, please call the shop at 212-925-8182 to place the order and confirm the areas we deliver to.

Do you offer same day delivery?
Same-day delivery is available for orders placed before 1:00PM.

What is your return policy?
Our standard policy requests the customer or recipient contacts our shop directly at 212-925-8182 to report any issues within 48 hours. Please contact the shop directly to ensure proper compensation and replacement. We do not process any requests for refunds after 48 hours.